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Level 8

Vcenter Status Unknown after vcenter update

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I have looked over similar threads but could not find an answer in any of them for my issue. We currently have VMAN v8.2 monitoring two vcenter nodes. We updated one of the vcenter nodes to Vcenter 6.5.0.22000 Build 9451637 and now solar winds is reporting the operational state as "unknown". If I check the node itself, it is reporting correctly. The individual esxi hosts are also still reporting in correctly. The vcenter box that we did not update is still reporting in correctly and is showing Vcenter status as "Up". Polling method is vman orion. Does anyone have any insight into this?

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That could have to do with the version number as your build looks to be 6.5 U2.
According to SolarWinds' list only 6.5 U1 and 6.7 would be fully supported: Supported versions of VMware, Hyper-V, and Windows Server for monitoring - SolarWinds Worldwide, LLC...

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That could have to do with the version number as your build looks to be 6.5 U2.
According to SolarWinds' list only 6.5 U1 and 6.7 would be fully supported: Supported versions of VMware, Hyper-V, and Windows Server for monitoring - SolarWinds Worldwide, LLC...

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Level 8

I believe you are correct for this. I appreciate your help.

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