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Cannot clear Datastore Excessive VM log files alert

mmcdonaldion over 6 years ago

One of my datastores has thrown the alert about excessive vm log files. I've gone through and pulled all log files then purged essentially all but the base vmware.log file. My report shows these files as gone, but Solarwinds is still triggering this alert. In addition if I query the VIM_DiskFile table, it still contains all the log files that I deleted. I assume this is why the alert is still triggering.

It has been some 5 hours since I've done this but it hasn't cleared yet. I cannot see anywhere to force a poll on the datastore to refresh the VIM_DiskFile table. I am likely just overlooking it as a Solarwinds newbie. Can anyone point me where I need to go?

0 mmcdonaldion over 6 years ago

The issue has cleared on its own. The alert is gone and the VIM_DiskFiles table no longer lists the phantom log files. i can only assume the process that refreshes the files on the datastore occurs at some very low polling interval. I would like to know how to change this interval and/or force it to run when needed. Is this possible?
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0 jrouviere over 6 years ago in reply to mmcdonaldion

I would wager these are the polling intervals you will want to take a look at:
Collection issues due to intervals in VMan - SolarWinds Worldwide, LLC. Help and Support
Not exactly the same use case, but likely relates to what you're seeing.
Additionally, on the Orion console if you edit the properties for the VM Host/Guest directly there are polling intervals there as well, but those should be for different statistics.
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0 mesverrum over 6 years ago in reply to mmcdonaldion
You can force a poll from inside the VMAN appliance under the setup tab at the top there is a tab to the left with the collection schedules (can't remember the exact name and don't have access to my appliance ATM). There are performance metrics that are collected every 10 minutes by default and there are what they call configuration metrics collected every 12 hours. I would have to guess that datastore file info falls under the configuration group.
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