Cannot Add Data Sources - Trial Version

Hi lortigo,

You are trying to add a vCenter as a datasource?  Do you use a different port than the default (443)?

Thanks

Jon

Yes I am trying to add vCenter as a datasource and we are currently using the default port (443).  I have confirmed by typing IP address of vCenter into browser using port 443 and receive a successful response.

Thanks,

Lydia

The only difference from trying from a browser would be the reachability from the browser (your desktop) vs from the appliance itself where the test is performed from - does the appliance for sure have connectivity to the vCenter instance?

Regards

Jon

Lydia,

I am sending you a message via thwack with my contact details.  The easiest way is to get an engineer to look into this for you, and we can post the results back for the community's benefit.

Thanks,

Aravind

I am having this problem.  And My gateway settings are correct.  I cannot seem to find any details as to why the connection failure and unreachable port 443.  I can browse to that port on the web browser.  Any help would be appreciated.

thanks,

My Issue has been resolved.  Port 443 was blocked by enterprise firewall for the network i had the appliance on.  Resolved.