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User Device Tracker (UDT)

Forum UDT crashed my Polling Engines, again

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UDT crashed my Polling Engines, again

Deltona over 9 years ago

Hi guys,

Could someone please explain why SolarWinds.UDT.BusinessLayer.dll.config was reverted to enabling tracing after an update to UDT 3.1?

4 polling engines have crashed due to 0% free disk space and a whole lot more stopped working such as WMI due to crashed performance counters, antivirus service and definition database, backup srvice.

I'd really like to know whether I can expect these kind of issues to be fixed in the future or is it something I just have to deal with, like the NodeChildStatusParticipation issue? Do we need a feature request in order to rid this setting for good from the system?

Thanks for reading.

Deltona

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0 peter.ksenzsigh over 9 years ago

Hi Deltona,
No feature request is needed...Passing this to Dev for investigation directly, will keep you informed about the progress.
Thanks
Peter
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0 Deltona over 9 years ago in reply to peter.ksenzsigh

Hi Peter,
Appreciate it, thanks.
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0 chuco187 over 9 years ago

Here are two links below that solved this issue you are having. We had the same problem. First link is for UDT only. http://knowledgebase.solarwinds.com/kb/questions/5195/How+to+stop+the+UDT+log+file
Second link I recommend using! Good luck!
http://knowledgebase.solarwinds.com/kb/questions/4812/APM_BusinessLayerPlugin_tracelog.svclog+in+C%3A%5Ctemp+is+growing+rapidly.
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0 Deltona over 9 years ago in reply to chuco187

Hi thanks for the links. I am sure it would be useful to others reading this thread and for those that haven't upgraded to a future version of UDT where this settings has been killed once and for all.
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0 Deltona over 9 years ago

Hi peter.ksenzsigh‌
Can you please push to keep switchValue="Off" when 3.2.1 reaches GA?
TIA
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0 peter.ksenzsigh over 9 years ago in reply to Deltona

I will have this checked, thanks!
Peter
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0 peter.ksenzsigh over 9 years ago in reply to Deltona

Hi Thor,
this setting should be changed in UDT 3.2 already (and remains OFF also in 3.2.1).
Peter
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