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thwackCamp 2015 FAQ

How can I attend?

Registration is required for this event. Follow these easy steps to register:

  1. Click "Register Now" on the banner at the top of the thwackCamp 2015 page.
  2. You will be prompted to login to your thwack account.
    • If you do not have a thwack account, you will have the ability to create one at this point.
  3. If we are missing information from your profile such as company, phone number and/or location, you will be prompted to fill in these missing fields.
  4. Click "Complete Registration". The system will then quickly verify your information.
  5. Thank you for registering! You are now confirmed for thwackCamp 2015 and will have access to all sessions listed below in the schedule.

How can I RSVP to individual sessions?

Make sure you are LOGGED IN to your thwack account and follow these easy steps to RSVP to a session:

  1. In the schedule on the thwackCamp 2015 page, click on the session title you are interested in attending. This will take you to the session event page which will include a detailed description of what will be covered, the presenters, etc.
  2. Click on "RSVP to this event" button on the right side of the event page.
  3. You can add the session to your calendar by clicking on "Add to calendar" on the far right side of the event page.
  4. That's it! You are now registered for that session.
  5. Repeat this process for each individual session you are planning to attend.

How can I find a list of all sessions I have RSVP'd to?

  1. Go to your profile.
  2. Click on "More" underneath your avatar.
  3. Click on "Calendar".
  4. Scroll over to the month of July.
  5. All sessions you have RSVP'd to for thwackCamp will show on July 15th or July 16th.

What can I expect on the day of the event?

To access any part of this event you must be registered for the event (refer to the top of this page).

  1. Navigate to thwackcamp.com.
  2. Login to your account.
  3. That's it!

Simply ensure that you remain logged into your thwack account as this will gain you access to all of the sessions you have RSVP'd to plus the LIVE chat!

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Comments

Will there be any recordings of the events posted after the fact?

Recordings of the individual sessions will be available after the live event is complete.  The live event includes chat with the speakers and Head Geeks as well as the giveaways.

I noticed that the session for "Closing Remarks by Patrick Hubbard....." does not have a RSVP to attend.


Hi keenchan‌ - This is an open, ungated live feed, so you won't need to RSVP. Usually the RSVP is for the "gated" sessions where you will need your thwack login to see the video's and interact with the panel experts. Closing remarks will happen on both tracks! 🙂

Rach

still cant login

Hi ahakouz‌, it looks like you're logged in right now just by the fact that you were able to comment, but we haven't actually started the event yet. We will be starting at 10am Central time. Was there some error you were seeing that makes you feel you're not "logged in"? Let me know and I'll troubleshoot for you as quickly as possible. 🙂

Thanks,
Rach

I never received a confirmation e-mail that I registered for the sessions, but they are on my calendar.  Am I good to go?

Hi golf6delta‌ - when you are logged into thwack and enter the thwackCamp page, you should see "You're all set Jason". If you see that, then you are good. If you don't see it, let me know. You can direct message me.

Got it.  Thanks!

I can't get into either track.  Where do I go to see the sessions?

If you’re still experiencing issues seeing the chat, please close any open tabs in your browser and use one of the direct links below.

https://thwack.solarwinds.com/community/thwackcamp-2015/track-1

https://thwack.solarwinds.com/community/thwackcamp-2015/track-2

I can not see anything (no video & no chat) what I doing wrong? I have tried different browsers, device and even internet connections.

How can you make a comment in the chat window?

?

Hi delfaver​ can you email thwackcamp@solarwinds.com? We have folks standing by to help with any issues you're experiencing!

I attended 1 session from each timeslot each day.  I'm not big on participating in the Chat but do occassionally learn thing from what others post.  However I did not have the chat box on the webpage.  I got an hourglass saying something about working on it but it never appeared.  I even tried changing from Chrome to IE with the same result.  What are some reasons why this was not visible to me?

Humm...  Just realized this post was for THWACKcamp 2015.  Well obviously my question is with regard to the THWACKcamp 2018 that just wrapped up.

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