I need to prepare a training for my team, but I can barely know how to use the tool, where can I saw something like "basic training" somewhere in thwack page but it cost points, How can I get those points so I can be able to look at the "basic training"?
We offer instructor led product training for customers (no charge if you are under active maintenance). Here is the course catalog and where you sign up. https://customerportal.solarwinds.com/VirtualClassrooms/
If you are referring to these training here, these trainings do not cost points. You actually earn them! Everything on THWACK is with the purpose of earning points, except purchasing things in the store. That is where you are able to spend them.
As a brand new member, I would highly encourage you to go through those trainings, as well as check out our You Don't Know THWACK page.
If you have any other questions, please do not hesitate to reach out to me via Direct Message.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.