As the Web Help Desk (WHD) administrator of SIL International I would like to ask SolarWinds to make some changes in WHD. Specifically in its lack of linked items in the SETUP pages.
You should transfer this request as an "Idea" so people can vote on it. Hit "Create" in the tool bar under the thwack toolbar, then Idea, and type in Web Help Desk feature request.
Once created your peers can vote on the idea and the product manager can promote the idea for the next version, and we'll all benefit from it
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.