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SAM Component Alerts - Trigger/Reset Conditions - Send Email Variables in Message

I am configuring the alert:  Alert me when a component goes down.

The alert is configured to send an email.

The content of the message is:

Component:  "${N=SwisEntity;M=ComponentAlert.ComponentName}"

App Info

Application:  ${N=SwisEntity;M=Application.ApplicationAlert.ApplicationName}

State:  ${N=SwisEntity;M=ComponentAlert.ComponentAvailability}

Alert Info

Device Info

View full device details here:  ${N=SwisEntity;M=DetailsUrl}

The node is monitored by ${N=SwisEntity;M=Application.Node.Engine.ServerName}

My issue is under the Alert Info section I would like to include the following variables:

  • Alert Details URL
  • Acknowledge URL or Acknowledge Link

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I've noticed when I go to choose the variables the output preview is not populated with information for these two variables.  More importantly, when I add them and test my email, I get on information for either variable.  i have used both variables with no issue on other types of alerts.  Is this because the alert is for a component?  Is the logic for variables that if there is no output preview, that variable is not valid for the alert?

TIA