When I try to bookmark a thread, I get the following error:
Your content could not be saved due to an error. You may have been logged out. If this problem persists please contact your system administrator. Click here to refresh this page.
Is anyone else having this issue? is there a workaround or fix (besides bookmarking in the browser)?
Hey clubjuggle - is this the only one displaying issues? Just like Maria, I am able to bookmark that piece of content. Do you have another example? Have you been able to bookmark since this initial attempt? Does clearing your cache do anything?
I was able to bookmark this thread just fine, but I tried bookmarking three additional threads in the Product Blogs section and they all gave me the same error. Clearing cookies doesn't help, but I suspected it wouldn't because I'm having the issue in two different browsers.
EDIT: I can also bookmark in Geek Speak just fine.
(sigh) - OK, Thanks clubjuggle - Sadly, I am going to have to ask our vendor to take a look because I am not seeing any initial errors being thrown in the log files, and since we're hosted, I only have so much visibility ....Normally, I would suggest a work-around to try and alleviate the painpoint even a little bit, but I can't think of one just yet. Let me reach out to our vendor and I'll get back to you as quickly as I can. Sorry for the inconvenience.
I am not able to book and of the sub-pages from the Product Roadmaps. I get the same error as the original poster.
For example, I cannot bookmark any of these pages:
Just a quick response on this thread as I'm coming back from vacation...I am seeing a lot of inconsistent behavior around the bookmarking functionality, so I have opened a support case with our vendor as we are having multiple people with this same complaint. Thanks for bringing this to our attention so we can help make it better! 🙂
I know it's been a little bit since this was identified, and after much diligence it appears that our spam filter is causing some odd behaviors with bookmarks, edits, etc. We are going to attempt disabling the added spam filters and see how we do, and this should eliminate the issues we've been seeing with some of the basic functionalities of thwack. If you see any other odd behaviors, please feel free to reach out and let us know so we can further investigate, and thanks again for bringing this to our attention!
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process. Learn more today by joining now.