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Level 9

Spread the Word - NPM

  1. What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change)
    Prior to Solarwinds we did not really have any monitoring tools in place.  We relied on users to tell us when a service was down.  We decided that it was time for change when our Director decided that it was time for us to be more proactive and to fix issues prior to the user knowing it was down.

  2. Which SolarWinds product(s) saved your bacon?
    SAM and WPM have really helped us on the system's side.  Being able to monitor our document repository and test downloading files with WPM has let us a know that our NFS mount on our AS400 is currently not mounted properly.
  3. Did you consider other options, and why did you choose SolarWinds?
    We have been using Solarwinds for about 6 years and I believe it may have been the first tool we tried and we simply stopped searching.  SolarWinds has been great.
  4. How has life been since you've rolled out SolarWinds in your environment?

      We definitely get alot more email lol.  It's nice to have systems constantly monitored and to receive alerts when something isn't working as expected.  I like that many times we are able to resolve an issue at night prior to any end users being aware that there was a problem.

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