If you do not have Department and or Site set for mandatory globally you should be able to make this mandatory per service request. for instance at my organization I do not need to know what site you are at if you need a password reset. If your computer will not turn on then I absolutely need to know what site and department you are in.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community.
More than 150,000 members are here to solve problems, share technology and best practices, and directly
contribute to our product development process.
Learn more today by joining now.