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Show the Requester name in the header of the Incident

When you click on the Title of the incident the State, Assigned to, Priority, Category and Subcategory show but not the Requestor.

When in the comments I have to scroll to find the requestor name if I want to personalize the comment and forget the name of the Requestor. There is a feature request under the help.samanage.com for this but not sure which one is looked at by the SolarWinds Service Desk programmers.

  • I guess the header is called the Sticky Tool Bar.  Would be great to have the Requester Name on the top.  Watching a SolarWinds video conference today and noticed this even during the VC.  Hard to personalize comments if you have to scroll all the time.