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Create an audit event when someone manually clears an alert

Create an audit event when someone manually clears an alert

In the "All Active Alerts" page, a user may delete a triggered instance of an alert by selecting an alert and clicking the "CLEAR TRIGGERED INSTANCE OF ALERT" link at the top of the grid. When an alert is cleared this way, the AlertHistory table is updated, but the AuditingEvents table is not updated. Solarwinds already logs instances of alerts being triggered and reset. For business auditing purposes, Solarwinds should also log when an alert instance is manually cleared/deleted. As an additional benefit, adding this audit event would allow users to trigger alert actions when an alert is manually cleared (for instance, if someone clears an alert instance on an application, I could email the app owner alerting them of the fact).

I understand that clearing the alert is logged to the AlertHistory table. However, there is no corresponding Auditing Event, so there is no way to trigger an alert action when this happens.

3 Comments
Level 13

there is not the first vote for customization of Auditing Events. I suggest to make Auditing Event customizable because different costomers require different set of event to audit.

Product Manager
Product Manager

This has been implemented in Orion Platform 2019.4

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Community Manager
Community Manager
Status changed to: Implemented