Serv-U Web Client Pro does not load with the latest Java Runtime installed. Serv-U Version 18.104.22.168 (on Server 2012 R2). Java Version 8 Update 211
Tested on Windows 7 and Windows 10 and both have the issue in two locations.
bshopp Do you know when Solarwinds will fix this? Users cant upload using Web Client Pro.
Unsure if FTP Voyager JV is affected as this stage - maybe you could confirm?
We are actively researching this now to see what change broke it and how we address. So don't have an answer yet.
We have identified workaround, if you disable option "Keep temporary files on my computer" in Java Control Panel / General / Temporary Internet Files / Settings then FTP Voyager JV and Web Client Pro should work correctly again.
We continue on investigation how to avoid this post Java Version 8 Update 211 issue fully without workaround needed.
Thanks, yes that temporary workaround seems to work. Please could you post here when fixed? I'm not sure some end users will have the ability to change those settings due to policies etc.
I would like to know if you have any fixes for this Java issue, other than the workaround provided? Thank you.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process. Learn more today by joining now.