We would like to announce the general availability of Serv-U FTP & MFT Server version 15.2.1. This release contains following new features and improvements
You can view the full set of release notes.
Download Serv-U 15.2.1 now from your customer portal.
I tried upgrading from 126.96.36.1998 to this 188.8.131.526 and it completely broke the server. Serv-U support has been useless over these last 3 weeks to get this fixed. On my own I learned that the issue is because I have a Serv-U Gateway connected to the MFT server (exactly as described in the documentation.) When I disable the Gateway it works fine but 2 minutes after I enable the Gateway the Management Console freezes and no one can connect to the server with any of the protocols (FTP, SFTP, FTPS or HTTPS). I have gotten nothing but the run-around from support. The developers will request a webex but then cancel or not show up. We have tried to reach the manager of the support team, Ma. Emflor Joy M. Amurao, but he is dodging our calls and only gives the canned response of, "This case is now being investigated by our Development Team." and " I will also be monitoring this case closely." I have been hearing that for 2 weeks!
While some of the products are decent, the lack of support from Solarwinds means that you should only by their stuff if you don't care if it breaks for weeks on end.
Update... We finally got the developers engaged and they quickly provided a patch to fix the upgrade issue! It is just frustrating that it took over three weeks to get to that point.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.