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Product Manager
Product Manager

Serv-U 15.1.7 Hotfix 3 Now Available

Serv-U 15.1.7 HotFix 3
is now available for download on the customer portal for customers under active maintenance.

This SolarWinds hotfix addresses the following security and functionality issues:

  • Performance improvements in Serv-U Management Console. Now it's independent of the number of simultaneously running sessions.
  • Log enhancements allowing administrators better maintenance of Serv-U.
  • Updates for security and stability.

Requirements

This fix updates Serv-U and several resource files.

Within the Serv-U folder there is a folder for each supported platform. Please use the files for your platform when updating Serv-U. The folder contains files in the appropriate directory structure (if necessary) to upgrade your installation.

This fix requires Serv-U version 15.1.7.209

This fix contains 8 files for Windows and 4 files for Linux:

Windows:

  • <Serv-U-InstallDir>\Serv-U.exe
  • <Serv-U-InstallDir>\Serv-U-Tray.exe
  • <Serv-U-InstallDir>\Serv-U.dll
  • <Serv-U-InstallDir>\Serv-U-RES.dll
  • <Serv-U-InstallDir>\RhinoNET.dll
  • <Serv-U-InstallDir>\RhinoRES.dll
  • <Serv-U-InstallDir>\Strings\Serv-U.str
  • <Serv-U-InstallDir>\Strings\Serv-U-Strings.h

Linux:

  • <Serv-U-InstallDir>/Serv-U
  • <Serv-U-InstallDir>/Serv-U-Tray
  • <Serv-U-InstallDir>/Strings/Serv-U.str
  • <Serv-U-InstallDir>/Strings/Serv-U-Strings.h

Install the HotFix.

1. Shut down all running Serv-U processes.

     a. Right-click the tray icon, and select Stop Serv-U.
     b. Right-click the tray icon, and select Exit Tray.

2. Navigate to the Serv-U installation directory:

   For Windows, the default installation directory is:

        C:\Program Files\RhinoSoft\Serv-U

    or:

        C:\Program Files\RhinoSoft.com\Serv-U


   For Linux, the default installation directory is:

        /usr/local/Serv-U

3. Back up the following files from the installation directory to a separate location:

   Windows:

  • Serv-U.exe
  • Serv-U-Tray.exe
  • Serv-U.dll
  • Serv-U-RES.dll
  • RhinoNET.dll
  • RhinoRES.dll
  • Strings\Serv-U.str
  • Strings\Serv-U-Strings.h

Linux:

  • Serv-U
  • Serv-U-Tray
  • Strings/Serv-U.str
  • Strings/Serv-U-Strings.h

4. Extract the hot fix .zip file to a temporary location.

5. Open the folder in the extracted hot fix for the platform Serv-U is installed on. For example, open the Windows 64-bit folder if Serv-U is installed on a 64-bit version of Windows.

6. On Linux, modify the permissions of the files by executing the following command:

      chmod u+xs Serv-U

      chmod u+x Serv-U-Tray

7. Copy the hotfix contents to the Serv-U installation directory, overwriting the existing files.

8. Restart the Serv-U tray application.

9. Right-click the tray icon and select Start Serv-U.

   The hotfix is installed.

   

Uninstall the HotFix

1. Shut down all running Serv-U processes.

      a. Right-click the tray icon, and select Stop Serv-U.

      b. Right-click the tray icon, and select Exit Tray.

2. Locate the files backed up during the installation procedure above.

3. Navigate to the Serv-U installation directory:

   For Windows, the default installation directory is:

   

     C:\Program Files\RhinoSoft\Serv-U

   or:

     C:\Program Files\RhinoSoft.com\Serv-U

   For Linux, the default installation directory is:

      /usr/local/Serv-U

4. Copy the backed up to the Serv-U installation directory, overwriting the existing files.

5. Restart the Serv-U tray application.

6. Right-click the tray icon, and select Start Serv-U.

The Hot Fix is uninstalled.

For more information, see https://www.serv-u.com/support

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3 Replies
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Level 10

Re: Serv-U 15.1.7 Hotfix 3 Now Available

ivodlouhy​ Has anyone reported issues with stability since applying this hotfix? One of my Serv-U servers just stopped accepting any FTP or HTTP connections this morning. The Serv-U.exe process had hung and was just running at 0% CPU, could not get on it for a few hours and eventually just had to restart the service.

Has anyone had this issue?

bshopp

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Product Manager
Product Manager

Re: Serv-U 15.1.7 Hotfix 3 Now Available

We don't have any stability issue reported but I will do detailed verification and will add one more update.

Feel free to contact me directly if you face next occurrence of the issue.

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Level 10

Re: Serv-U 15.1.7 Hotfix 3 Now Available

Thanks ivodlouhy​, it has been stable today during the day but it totally locked up for a few hours a couple of days after the upgrade, since restarting the service again it is ok. I'm just worried something could cause it to randomly lock up. How do I contact you directly as you mentioned?

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