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Product Manager
Product Manager

Serv-U 15.1.6 HotFix 3 Now Available

For customers under active maintenance, Serv-U 15.1.6 HotFix 3 is now available in the customer portal.

===================================

SolarWinds® Serv-U® 15.1.6 HotFix 3

===================================

This SolarWinds hot fix addresses the following issue:

   * Resolved issue where in some conditions, empty user info caused anomalies.

   * Security updates.

Requirements

============

This fix requires updating only Serv-U.

Within the Serv-U folder there is a folder for each supported platform. Please use the files for your appropriate platform when updating Serv-U.

The folder contains files with the appropriate directory structure (if necessary) to upgrade your installation.

This fix requires Serv-U version 15.1.6.80 (HotFix 2)

This fix is suitable for Windows and Linux. For Windows the following files are required:

 

   * <Serv-U-InstallDir>\Serv-U.exe

   * <Serv-U-InstallDir>\Serv-U.dll

   * <Serv-U-InstallDir>\Serv-U-RES.dll

   * <Serv-U-InstallDir>\RhinoNET.dll

   * <Serv-U-InstallDir>\RhinoRES.dll

For Linux just one file is required:

   * <Serv-U-InstallDir>/Serv-U

 

Installation instructions - Linux

=================================

For Linux this buddy drop contains the following file:

   * <Serv-U-InstallDir>/Serv-U

 

In the following procedures, the default installation directory :

   /usr/local/Serv-U

 

Installation instructions - Windows

=================================  

For Windows this buddy drop contains the following files:

   * <Serv-U-InstallDir>\Serv-U.exe

   * <Serv-U-InstallDir>\Serv-U.dll

   * <Serv-U-InstallDir>\Serv-U-RES.dll

   * <Serv-U-InstallDir>\RhinoNET.dll

   * <Serv-U-InstallDir>\RhinoRES.dll

  

In the following procedures, the default installation directory is:

        C:\Program Files\RhinoSoft\Serv-U

    or:     

        C:\Program Files\RhinoSoft.com\Serv-U

                            

Install the HotFix  

==================

  1. Shut down all running Serv-U processes.

      a. Right-click the tray icon, and select Stop Serv-U.

      b. Right-click the tray icon, and select Exit Tray.

    2. Navigate to the Serv-U installation directory (see above).

    3. Back up the following files in the installation directory to a separate location:

   Windows:

      * Serv-U.exe

      * Serv-U.dll

      * Serv-U-RES.dll

      * RhinoNET.dll

      * RhinoRES.dll

   Linux:

      * Serv-U

  1. Extract the hotfix .zip file to a temporary location.
  2. Open the folder in the extracted hotfix for the platform Serv-U is installed on.

   For example, open the Windows 64-bit folder if Serv-U is installed on a 64-bit version of Windows.

    3. On Linux, modify the permissions of the files by executing the following command:

      chmod u+xs Serv-U

    4. Copy the hotfix contents to the Serv-U installation directory, overwriting the existing files.

    5. Restart the Serv-U tray application.

    6. Right-click the tray icon and select Start Serv-U.

   

   The hotfix is installed.

Result

======

* User issue resolved.

* Updated security.

Uninstall the HotFix

====================

  1. Shut down all running Serv-U processes.

      a. Right-click the tray icon, and select Stop Serv-U.

      b. Right-click the tray icon, and select Exit Tray.

    2. Locate the files backed up during the installation procedure above.

    3. Navigate to the Serv-U installation directory:

   For Windows, the default installation directory is:

     C:\Program Files\RhinoSoft\Serv-U

   or:       

     C:\Program Files\RhinoSoft.com\Serv-U

   For Linux, the default installation directory is:

     /usr/local/Serv-U

    4. Copy the backed up to the Serv-U installation directory, overwriting the existing files.                           

    5. Restart the Serv-U tray application.

    6. Right-click the tray icon, and select Start Serv-U.

   The Hot Fix is uninstalled.

-----------------------------------------------------------------------------------

For more information, contact Technical Support at

https://www.serv-u.com/support

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5 Replies
Level 10

This hotfix appears to have introduced a major bug so that no files can be uploaded via SFTP when using WinSCP (any recent version).

I have posted the bug here, any thoughts..

Latest Serv-U Hotfix breaks WinSCP file uploads over SFTP (No such file)

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Thank you for the report, we are digging into and investigating this right now with the engineering team and will circle back with findings.

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We have narrowed this down for you and it appears to be a bug where any file LESS than 101KB will not upload.

A 100KB file will not upload (no such file error), a 101KB file will upload successfully.

Please confirm you get the same results in your lab.

This has been raised with support but needs escalating for an urgent fix as WinSCP is often used for automation (nearly always 100KB files such as CSVs).

bshopp

Thanks,

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Any news on a fix for this P0 issue bshopp

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It looks like the bug was introduced in Hotfix 2 and also exists in Hotfix 3.

Serv-U 15.1.6.25 no hotfix - WinSCP can upload OK

Serv-U 15.1.6.31 hotfix 1 - WinSCP can upload OK

Serv-U 15.1.6.80 hotfix 2 - WinSCP CANNOT UPLOAD - ERROR no such file

Serv-U 15.1.6.84 hotfix 3 - WinSCP CANNOT UPLOAD - ERROR no such file

Posted another update on that thread..

Latest Serv-U Hotfix breaks WinSCP file uploads over SFTP (No such file)

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