This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Need help creating SSH key pair for Serv-U 12

Hi,

I'm new to certificates so go easy please! I'm trying to setup SFTP/SSH on our Serv-U v12 FTP server. We have a digicert wildcard certificate which I used to setup the SSL connection but I'm stuck on setting up the SSH private and public keys. If I try to create a private key from "Server Limits & Settings" > "Encryption Settings" I receive an error: SSL Error: Can't create key file. If I try creating a key pair from a database user I receive the same error...

I'm lost and cannot find anything on the Google or Rhinosoft's website. Please help? I'm not sure if I can use the digicert wildcard cert for this or not.

Thanks,

David