Service Desk (Samanage) | AzureAD User Provisioning

I have not tried mapping a custom attribute, but user provisioning is working fine here. For the attribute mapping I have the Azure AD Attribute AppRoleAssignmentsComplex([appRoleAssignments]) mapped to the Samanage attribute roles.

When I go to the users and groups section to add a user I get to select from a list of all the roles in the Service Desk.

Hey mjenkins 

Custom fields are not currently supported with the Azure integration.  This is something we have spoken to Microsoft about but we are unsure if they plan on adding this capability in the future.  As for creating users, the typical process is to assign users to roles based on group membership.  So under Users & Groups on the Azure side, you should be able to choose a group and select the role that members of that group will get when they are provisioned.  If you are still having issues, I would encourage you to submit a support ticket and we can get someone to take a look at your configuration.

Thanks,

Jason

Thanks for the response. As I was testing some more, I realized that I had not selected a role for the user (I had added a group of users on the AzureAD side, but not selected any available role). So it seems that the provisioning was failing due to what basically amounts to a null value I guess.

Jason.yeary Was looking back and remembered this question. Do you happen to know if the option for custom fields in the Azure integration has gotten any traction? Thanks!

Nothing that I know of, however, the Enterprise App is owned by Microsoft. SolarWinds has no control over it, but I would also love to see this added as functionality and I know many others would as well.

Thanks SPSDude. didn't realize the app integration piece is actually owned and built by Microsoft. thanks!

I just tried it today and no luck. Kind of odd since Microsoft added the ability to set up custom fields and mapping - they just haven't closed the loop to make the provision work.

Hi dickie, this is something we are working to close with Microsoft. It has to do with the way they built the integration and the way our app consumes the data. We hope to have some progress throughout the year. 

Thanks joeybrown. I trust you will broadcast any progress on this as it happens.

Yes, that is the plan.