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Level 7

Whitelist/Unmanage Storage LUN in Orion Storage Module

We have a customer who has their own installation of Solarwinds Orion and are utilizing the Storage Module. Right now, they have several LUNs/Journals that are showing Warning/Critical due to either high latency or storage utilization. The customer would like to have some of these cleared and not alerted on just to clean up some of the noise. There are LUNs/Journals that they're already aware of and don't need to know about. Is there a way to either clear, whitelist, unmanage, or remove these LUNs from the Storage Module to help clear things up? Your assistance is greatly appreciated.

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3 Replies
Level 7

That could work potentially in regards to email notifications, however, the customer wants to clear out the warnings and critical events showing under the storage tab for Orion. Even if we configure the email notifications on the ones we want, it's not going to change anything on the main page.

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Level 10

If they click into the LUN and select the manage button, they can override the General Thresholds and baseline the data, if the Orion Thresholds are constantly triggering alerts.

Overriding Orion general thresholds

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Level 10

They could try applying a custom property to the LUNS that they don't want to get alerted on, then use this to filter them out from alerts.

Custom properties

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