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Level 10

SRM - monitor Hitachi G200 array not support - missing INSTANCE.CLASSNAME

hi all,

 

is there anybody have same issue with me when add Hitachi storage g200 series?

that array not support, as shown below, INSTANCE.CLASSNAME is missing

bambarit_0-1587448443049.png

 

bambarit_1-1587448500788.png

 

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Product Manager
Product Manager

Assuming you are talking about the VSP G200 series then it should be supported. It might be a good idea to open a ticket with support so the team can troubleshoot that issue with you.

https://documentation.solarwinds.com/en/success_center/SRM/Content/srm-which-arrays-are-supported.ht...

 

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Level 10

could we ask support if we are in evaluation testing?

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Product Manager
Product Manager

If you are evaluating it would be better to contact your sales rep and ask them to put together a call with a sales engineer who can help diagnose.

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