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Level 11

SRM Beta signup page error

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Is anyone else having problems signing up for the SRM beta? I enter my Thwack and customer portal credentials, click submit, and get their error on the page

"JSONObject["refresh_token"] not found.

Any ideas? Better yet, an alternative method to go access to the installer? I'm have a short turnaround to get it installed and tested to show that it can support our IBM XIV devices.

A screenshot of the error message is attached, and I opened case #1075712 for this issue.

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The problem has been fixed.

Jiri

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Level 11

Thanks! Good news is that it works. Bad news is I have to wait until late next week to install and test it.

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Level 18

It's a known issue and we are working on the fix.

I'll let you know once the functionality is restored.

Regards,

Jiri

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The problem has been fixed.

Jiri

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