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Level 9

Issue adding NetApp to SRM

Hi All;

Cannot add NetApp to SRM. When I try to add through OnCommand System Manager credential test fail and get below error we can reach the OnCommand System Manager with https by the way.

2016-06-29 12:01:59,356 [110] ERROR SolarWinds.SRM.NetAPP.NetAppServerBase - Failed invoking API

NetApp.Manage.NaException: Failed invoking API ---> System.Net.WebException: The remote server returned an error: (404) Not Found.

   at System.Net.HttpWebRequest.GetResponse()

   at NetApp.Manage.HTTPClient.DoRequest()

   --- End of inner exception stack trace ---

   at NetApp.Manage.NaServer.InvokeElem(NaElement element)

   at SolarWinds.SRM.NetAPP.NetAppServerBase.InvokeCommand(String apiName, IList`1 outputAttributes, IList`1 parameters)

2016-06-29 12:01:59,357 [110] INFO  SolarWinds.SRM.BusinessLayer.SrmBusinessLayerService - Net App Ontap Credentials: Username: admin, UseSsl: True Target: , Base Credential: Net App Ontap Credentials: Username: admin, UseSsl: True, Port: 443, Base Credential: ID:10,Name:netappsys,Description:,Owner:SRM,IsBroken:False

Connection failed. Error: Unknown

When I try to add array directly (NetApp Filer ) credential test past successfull but SRM cannot get any data target from array.

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2016-06-29 12:57:08,133 [107] INFO  SolarWinds.SRM.BusinessLayer.SrmBusinessLayerService - Net App Ontap Credentials: Username: vsadmin, UseSsl: False, Port: 0, Base Credential: ID:9,Name:netapp,Description:,Owner:SRM,IsBroken:False

Connection successfully

2016-06-29 12:57:08,274 [107] INFO  SolarWinds.SRM.BusinessLayer.SrmBusinessLayerService - OIP EW logging: ProviderStep, Discovery: Selected Providers...

Provider: IP Address: XXX.xxx.XXX.XXX, Credential Name:

2016-06-29 12:57:08,352 [173] INFO  SolarWinds.SRM.BusinessLayer.Jobs.DiscoveryJobLifeCycle - Submitting Discovery Job with inputs:

Template IDs: 7c189751-66b1-47c6-bf53-17e0ce4c04a6, 507edbc0-59d1-41d3-817c-78263849ca09

Host: XXX.xxx.XXX.XXX, CredName: netapp, QueryTimeout: 00:10:00

Max Async Queries Count: 5

Query Timeout: 00:10:00

2016-06-29 12:57:31,308 [177] INFO  SolarWinds.SRM.BusinessLayer.JobShedulerEventServiceListener - Job results received [89b6f63a-422d-48f5-8096-0b91903cb338], removing job...

2016-06-29 12:57:31,308 [177] INFO  SolarWinds.SRM.BusinessLayer.Jobs.DiscoveryJobLifeCycle - Discovery result for deviceType: 'NetApp OnTap 7-mode' is: 'Success'

2016-06-29 12:57:31,308 [177] INFO  SolarWinds.SRM.BusinessLayer.Jobs.DiscoveryJobLifeCycle - Discovery result for deviceType: 'NetApp Cluster-mode (OnTAP 8)' is: 'Success'

2016-06-29 12:57:32,868 [167] INFO  SolarWinds.SRM.BusinessLayer.SrmBusinessLayerService - Discovery Job has found 0 arrays

Thanks

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1 Reply
Level 11

Hi,

is there any update on that?

I've now got my NetApps monitored. Reason: I tried to poll the filer not the Ontap manager

Kind regards,

Ralf

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