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Level 7

Send alert when server is down

Guys it seems simple enough but I am trying to setup a rule for an email to go out when a server is down, and I would like to set it up so it only goes out after a certain amount of time and escalates after a period of time goes by and the server does not come backup so I can rule out a blip in the system.

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Level 15

There is a Template rule called "Agent Offline Timeout" that will achieve this result.