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Level 7

No Windows Event Log is collected from the lem agent

Hi all,


I found that some servers with Last event > 7 days. Look like the lem agent suddenly not collecting event log from the windows server. Any log file should I check? How to perform troubleshooting?

Thanks.

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Hello,

please make sure the SolarWinds SEM agent is running in the MS Events app. Please make sure there place on C: drive. In the SEM manager, please make sure the agent is connected. If it is not, please make sure there is path from SEM manager to SEM agent for ports 37890-37892. 

If nothing from above help, please file a support ticket. Our trained professionals will help you rapidly.

 

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