Community
Community

Find all you need to begin your THWACK journey, including documentation, missions, blogs, community groups, events, and media.
Command Central

Getting Started
MVP Program

MVP Program
Monthly Mission

THWACKcamp: The Mission
Blogs

Community Announcements

Product Blog
Groups

DevOps Discourse

Data Driven

SolarWinds Academy

See All Groups
Events

SolarWinds User Group

THWACKcamp

Bracket Battle
Media Vault

Movies & Mainframes

TechPod

THWACK Tech Tips

THWACK Livecast

SolarWinds Lab Archive

THWACKcamp Archive

See All Media
Products
Products

Find the best place to learn and ask questions about your SolarWinds products.
Observability

Observability Solutions

SolarWinds Observability

Hybrid Cloud Observability
Network Management

Network Performance Monitoring

NetFlow Traffic Analyzer

Network Configuration Manager

IP Address Manager

User Device Tracker

VoIP & Network Quality Manager

Log Analyzer

Engineer's Toolset

Network Topology Mapper

Kiwi CatTools

Kiwi Syslog Server

ipMonitor
Application Management

AppOptics

Loggly

Papertrail

Pingdom

DevOps
IT Security

Access Rights Manager

Identity Monitor

Security Event Manager

Patch Manager

Serv-U FTP & MFT
IT Service Management

SolarWinds Service Desk

Web Help Desk

DameWare Remote Support

DameWare Remote Everywhere

DameWare Mini Remote Control
System Management

Server & Application Monitor

Virtualization Manager

Storage Resource Monitor

Server Configuration Monitor

SolarWinds Backup

Web Performance Monitor
Database Management

Database Performance Analyzer

SQL Sentry

Database Performance Monitor

Task Factory
Content Exchange
Content Exchange

Find downloadable files and templates other users have built and found useful to share with others.
The Orion Platform

Alerts

Custom HTML

Custom Queries

Modern Dashboards

Reports

Scripts
Server & Application Monitor

API Pollers

Application Monitor Templates
Database Performance Analyzer

Custom Alerts

Custom Metrics

Custom Queries
Server Configuration Monitor

Policies

Profiles
Network Performance Monitor

Device Pollers

Universal Device Pollers
Network Configuration Manager

Config Change Scripts

Device Templates

Firmware Upgrade Templates

Policy Documents
SQL Sentry

Advisory Conditions
Web Help Desk

Style Sheets
Resources

Customer Portal
Create individual user accounts for your team, manage your licenses, download your SolarWinds software, create and track support tickets, and more.

Academy
A one-stop-shop for world-class training for SolarWinds products through on-demand videos, and instructor-led classes. All SolarWinds Academy content is included with every software purchase.

Support
Get help when you need it from a world-class support team, available to assist with technical product issues 24 hours a day, seven days a week, 365 days a year.

Partner Portal
Accelerate SolarWinds Partners’ ability to drive digital and IT transformation for customers with powerful tools, resources, and increased profit potential.
Free Tools & Trials
Store

Security Event Manager (SEM)

Forum LEM does not show Client Source IP when reading Kerio Control Logs

State Not Answered
Locked Locked
Replies 3 replies
Subscribers 22 subscribers
Views 318 views
Users 0 members are here

Options

Related

This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

LEM does not show Client Source IP when reading Kerio Control Logs

ravaghi over 5 years ago

Hi guys

i have an issue regarding Kerio Logs when reading those. when i ssh to appliance and read logs i see Kerio is sending logs correctly (at least at it own way) but when i confiure Connector for Kerio Control and want to watch for events there is a big problem. All the Detection IPs are Kerio IP itelf and field related to Machin IP or Client IP is empty. however in SSH i can see which computer or IP addres tried that specific URL. may you help me please ?

thanks in advance

Mohammad

0 jhynds over 5 years ago

This can most likely be resolved via an update to our Kerio connector. Would you mind raising a Tech Support ticket and passing the ticket number to me? Once we obtain a log sample which shows where the machine/client IP resides in the log line, we should be able to adjust our connector.
Cancel
Vote Up 0 Vote Down

Cancel
0 ravaghi over 5 years ago in reply to jhynds

Dear jhynds
thanks for your attention
the deployment is in trial state and I don't know how can i open a support ticket. how ever i am interested to cooperate with your support to solve this issue. our internal sec team are interested also on LEM features. i would be thankful if you guide me to open a ticket.
best regards
Mohammad
Cancel
Vote Up 0 Vote Down

Cancel
0 jhynds over 5 years ago in reply to ravaghi

Thanks for confirming Mohammad. One of our Sales Engineers is going to reach out to you (if they haven't been in touch already) to take a look at the logs and work through the parser update with you. Any issues let me know.
Cancel
Vote Up 0 Vote Down

Cancel

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.