I have installed an agent on an SFTP server that I need to monitor logs for, and it has a green connection and everything seems to be working fine, but I am not getting any alerts on that IP address in nDepth except for the initial internaltooloffline and internaltoolonline alerts.
I read that this might be a config issue. Can somebody please walk me through what possible workarounds are available to fix this issue?
If the SFTP server is a Windows based server you should see the System, Application and Security logs by default.
If it's a Linux based server, you will need to be sure you've configured connectors to read the logs:
You can try resetting the agent or removing and reinstalling the agent.
If resetting the agent does not work, you can try uninstalling the agent and make certain the uninstall removed the agent files.
Corrected a path and added the check for files after uninstall.
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