My email alerting stopped for my rules. I checked the diskusage and the EPIC rules queue is backed up. How do clear this?
Checking Disk Usage (this could take a moment)... ....oo.oo.oo.oo.oo.oo.oo.
Partition Disk Usage:
LEM: 70% (2.0G/3.0G)
OS: 38% (1.1G/3.0G)
Logs/Data: 52% (976G/2.0T)
Temp: 12% (680M/5.9G)
Database Queue(s): 4.0K (No alerts queued, 459 alerts waiting in memory)
Rules Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)
Alert Errors: 21M
Console Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)
DataCenter Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)
EPIC Rules Queue: 503M (1300000 alerts queued, 1200000 alerts waiting in memory)
Forensic Database Queue: 2.1M (0 data queued, 0 data items waiting in memory)
Tool Profiles Message Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)
If your diskusage looks anything like the OP then you've most likely got a rule configuration issue.
Especially if the Rules Queue or Epic Rules Queue is maxed out like the OP then you have a few things:
If you need any help with these steps Support will be able to assist you. Most likely it's a rule configuration/correlation causing the rule to fire too frequently and fill up the Queue.
I have had the same problem repeatedly over the past year or so... cases 693580 and 739367... I always end up having to reboot the appliance because I can't leave it down waiting for a response to the ticket. Sometimes restarting the manager helps but there doesn't appear to be an actual fix. Past suggestions have been rule issues, but these have been modified or disabled so I'm not sure what else to try. Email Active Response connector is turned on.
Just as a precaution check your Email Active Response connector configuration settings to see if there is anything wrong.
I know there is a command in cmc to operate the configurations of the appliance logs.I hope somebody will stop by with an answer to this.
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