Hi,
I've installed LEM agent in few servers within my environment and a small number of them are in disconnected status in LEM. My verification from spoplog has shown below error:
(Thu Nov 27 11:04:08 SGT 2014) II:INFO [AgentMessageCentralImpl] {XML Communication Worker - 3:40} Initiating reconnect with the manager
(Thu Nov 27 11:04:08 SGT 2014) EE:ERR [AgentMessageCentralImpl] {SPOP:8} Did not receive reply for request with id 1 in given timeout.
(Thu Nov 27 11:04:08 SGT 2014) WW:WARNING [AgentMessageCentralImpl] {SPOP:8} Unable to establishConnection with the Manager. Reason java.io.IOException: Did not receive HelloReply.
(Thu Nov 27 11:04:08 SGT 2014) II:INFO [AgentMessageCentralImpl] {SPOP:8} Initiating reconnect with the manager
(Thu Nov 27 11:04:28 SGT 2014) EE:ERR [AgentMessageCentralImpl] {XML Communication Reconnector - 1:43} Did not receive reply for request with id 2 in given timeout.
(Thu Nov 27 11:04:28 SGT 2014) WW:WARNING [AgentMessageCentralImpl] {XML Communication Reconnector - 1:43} Unable to establishConnection with the Manager. Reason java.io.IOException: Did not receive HelloReply.
(Thu Nov 27 11:04:31 SGT 2014) EE:ERR [NioSelectorOnClient] {NioComNetworkParent:45} Connection status: Unable to complete nio connection to address 10.133.82.221/37892 Connection timed out: no further information
(Thu Nov 27 11:04:31 SGT 2014) WW:WARNING [NioCenterOnClient] {NioComNetworkParent:45} Closing Nio Center: Nio Thread has stopped
I'm not sure what has caused this error. My research has not returned any convincing answer. Anyone has faced this issue before? Please help
Hello,
Can you try this KB?
SolarWinds Knowledge Base :: Troubleshooting LEM Agent Connections, 32 bit
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