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Level 8

SSH and unable to download configuration file.

Dear folks,

When I try to ssh a device and down the configuration file am getting an error. Below I'm adding the error am getting.

When I try to access SSH : Orion website is unable to create a SSH session.

When I try to download the configuration file : Unable to connect to polling engine XXX on the relevant server. Verify that NCM 7.7 or later is installed on the server.

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3 Replies
Product Manager
Product Manager

Is this for NCM (Network Configuration Manager) or SCM (Server Configuration Monitor)?

Are you trying to download a network config from a switch, router or firewall, or a configuration of a server or application?

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Issue has been resolved. Issue was with the polling engine. When I did migration and upgrade polling engine was removed from the list. So I manually add the polling engine to all the nodes.

Level 9

How did you try to download ?

Did you test it in the connection tester from the exact poller .?

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