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SAM 2019.4.1 - Upgrading from My Orion Deployment

SAM 2019.4.1 - Upgrading from My Orion Deployment

Estimated reading time 2 minutes

In the comments of What We're Working On For Server & Application Monitor (Updated December, 2019)​ I noted that for those of you who are on SAM 6.9 and higher (including 2019.4.x), you now have the ability to upgrade your entire Orion deployment from the web console. In a previous walk-through I went through the steps of upgrading to SAM 6.9.1 (SAM 6.9.1 - Upgrading from My Orion Deployment ) which you can reference to see the changes in this workflow. Here, I'll be doing a similar walk-through with my upgrade from SAM 2019.4 to 2019.4.1.

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Release Notes

Planning My Upgrade

In the screenshot below you can see I have my Orion deployment installed with SAM 2019.4 and Orion Platform 2019.4 Hotfix 1

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Clicking on Settings -> My Orion Deployment -> Updates Available takes me to the following screen. I now have a few options including 'Upgrade all products and evaluations to the latest version",

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"Install only recommended patches and hot fixes",

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and "Install only product evaluations."

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I'm going to keep my selection to my preferred option  of 'Upgrade all products and evaluations to the latest versions.' Clicking "Next" will allow me to see whether I meet the conditions to upgrade.

Looks like my connection to all the servers in my deployment is good.

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Clicking 'Next" will allow me to see if there are any potential problems that would prevent my upgrade from occurring.

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It looks like I need to confirm that I have backed up my database and check that my .NET framework meets the minimum system requirements of .NET 4.8

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For those of you who aren't ready to upgrade and were looking for what changes would have occurred, at this point simply hit 'cancel' and plan for your next change window. I like to take screenshots of the issues spotlighted here so I'm really ready with all the changes necessary.

Many customers aren't aware of this, but by canceling here, you're able to utilize the system checks as a planning tool to be prepared for your upgrade window. Selections up to this point in the upgrade process do not impact your system, so you can run through these steps as many times as necessary.

Upgrading

Personally I'm ready to upgrade now, so I will confirm my database backup,

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Accept the EULA,

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and proceed with my upgrade.

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Now I'm going to brew some tea and catch up on some THWACK requests while I'm waiting for my upgrade to finish.

Note: while my main polling engine is being upgraded, my web console is down. During this time, installation progress will be shown on a temporary page, but after completion, I will be redirected to my main web console. I recommend not closing this temporary page because the only way to navigate back to it is to RDP into the main polling engine server and clicking on the shortcut "My Orion Deployment"

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Now that my main polling engine has been upgraded, I've been redirected to the main Orion web console. I logged back into the web console and am treated to this glorious sight.

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and I'm done!

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Have you been using the web console upgrade? If so, how's it treating you? Let the product team know if we need to make some improvements, but I'm sure those of you with distributed systems are probably very interested in line item on our What We're Working On For Server & Application Monitor (Updated December, 2019) regarding: Centralized upgrades - pre-stage upgrades for reduced downtime

If you are and are interested in giving us feedback then:  Sign Up to Participate in SolarWinds Feedback Sessions

Happy upgrading!

Comments

Looks great!

I appreciate the option to "Install only recommended patches and hot fixes". I think the previous version of My Orion Deployment would only push out the latest version? Not all my clients want to upgrade to the latest version immediately (wary of issues, usually a wait period before new versions can be installed, etc). They can still deploy hot fixes and this option will allow them to centrally manage their SolarWinds hot fixing without needing to manually run the upgrade on each server.

I like seeing that new option for "recommended patches and hot fixes" as well. Thanks for the write-up, serena​!

shuth  wrote:

Looks great!

I appreciate the option to "Install only recommended patches and hot fixes". I think the previous version of My Orion Deployment would only push out the latest version? Not all my clients want to upgrade to the latest version immediately (wary of issues, usually a wait period before new versions can be installed, etc). They can still deploy hot fixes and this option will allow them to centrally manage their SolarWinds hot fixing without needing to manually run the upgrade on each server.

You're totally right, the previous version only took you to the latest versions, which we knew didn't give enough flexibility. I hope a lot of folks will be happy with the ability to go to the hotfix without the full upgrade to the latest

Update was successful. But I do not have the new log viewer.. is there additional steps needed? I thought it was included

Version history
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Last update:
‎12-23-2019 10:34 AM
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