The user should have SAM Administrator permissions
Office 365 account with global administrator privileges.
License Usage Over Time
Consumed license units based on part number (SKU)
Number of active subscriptions in your environment
License by User
Users with more than the threshold limit of licenses associated with their account
Users without License
Users who have a license count of 0
Subscriptions Assigned by User
Number of subscriptions for each user
Users with No Subscriptions
Users with no subscriptions associated with them
Detail troubleshooting steps (common for template)
Use UPN format (username@domain) and not domain\username format to enter credentials. Also, a service account for Exchange Web Services is recommended to avoid authentication issues when passwords are updated.
Detail troubleshooting steps (specific for components)
Make sure the machine where the Monitors execute i.e Powershell Scripts, the Azure-AD and MSOnline is installed and connected.
Portions of this document were originally created by and are excerpted from the following sources:
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