We are trying to obtain availability from numerous IP addresses beyond from our DMZ using WMI (target server in DMZ) to test using a script from thwack (WMI Win32_PingStatus class).
This is helping us keep the SW server secure and without the need for a poller. The DCOM and WMI element between our SW server and the target are fine as we can use various APM tests confirming this functionality works OK.
Testing availability to local servers or devices within our DMZ result in a positive response from the script.
The problem is when we extend the IP to devices beyond our externally facing firewall script fails with the following message.
Failed with "undefined" status, script output did not contain required field "statistic". Actual script output begins "host x.x.x.x could not be contacted ".
I must add at this point these devices are pingable from the target machine command line.
We can however target other devices within our DMZ with this APM template and these all return positive. Debug logging on the server doesn't give us any other clues than the message above.
We have also extracted the VBscript and run this locally on the WMI target machine, the external sites work? This is obviously causing confusion.
Any help appreciated.