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Server & Application Monitor (SAM)

Forum Upgrade version from 2019.4 to 2020.1 - with an Eval license of SAM

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Upgrade version from 2019.4 to 2020.1 - with an Eval license of SAM

ralphb over 3 years ago

Hello - we've been advised to upgrade our Orion deployment from 2019.4 to 2020.1

NMP , NCM , NTA - potential issue is that SAM is on an eval license ? can we still upgrade ?

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vinay.by over 3 years ago +3

Is Eval license expired ? If license is still active i don't see any issue in doing so, it should be as good as a normal upgrade.

0 vinay.by over 3 years ago

Is Eval license expired ? If license is still active i don't see any issue in doing so, it should be as good as a normal upgrade.
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0 ralphb over 3 years ago in reply to vinay.by

Thanks v. much for the reply ....
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0 silverbacksays over 3 years ago
As vinay.by mentioned, so long as the evaluation license has not expired, you should be able to upgrade just fine.
If it has expired, you will need to follow these steps:
Backup your Orion and FlowStorage databases (assuming you're on NTA 4.4 as was, or newer)
If possible, ensure you have a recent, good backup of your application server (or take a snapshot just prior to the upgrade, if you are running on a virtual platform).
Either uninstall SAM - Expired evaluations aren't doing you any good anyway, or purchase and apply a suitable license.
Run your 2020.2 upgrade!
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