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Level 9

Solarwinds Agent

Solarwinds agent is not communicating. Some agents are in an unkown state. Agent status says running but no data being collected by Orion. Unable to restart agent from Orion.

any thoughts?

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4 Replies
Level 10

non of your agents are working?

have you tried using server initiated mode versus client initiated mode etc? what version are you on?

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It is for windows or Linux server ? Are you able to telnet .

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Level 10

Are the FW ports between your servers  and NPM open?

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yep

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