cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Highlighted
Level 7

SAM Exceeded Licenses

Jump to solution

Hello,

We have exceeded our SAM License.  This means we have 560 Unlicensed Component Monitors.

I am going to review and disable components to free up component licenses.   I do not see a disable button as was listed in one of the procedures:  Success Center

Can someone direct me on how to disable the component monitors?

Thanks for any help!

Reez

1 Solution

Accepted Solutions
Highlighted

Re: SAM Exceeded Licenses

Jump to solution

Hi evans8182

What you're looking for is the Maintenance Mode option:

Go to Settings>All Settings>SAM Settings and click on Manage Application Monitors. Choose the parent template name you're looking to 'disable', and in the assigned template copies in the list to the right, you need to disable by checking the boxes next to them on the left of each server, and then click Maintenance Mode from the list of options at the top and choose Unmanage Now,

That said, you may need to completely delete the child application copies from some servers to reduce the license consumption. I don't have access to my lab right now to confirm, but if you check the number of licensed components both before and after putting some into maintenance, you'll know.

If the licensed component count does not go down, you'll have to remove them.

View solution in original post

4 Replies
Highlighted
Level 11

Re: SAM Exceeded Licenses

Jump to solution

Are you trying to disable a component monitor that is part of an AppInsight template, such as AppInsight for IIS?  Due to the complexity of those templates, there are some component monitors that cannot be disabled, nor can you change default settings.

Also, please note that AppInsight applications consume licenses at flat rates so the only way to reduce license count in regard to AppInsight is to disable the entire application monitor (that is, the template as it's assigned to a specific node). To learn more about licensing, see the SAM licensing model.

I'll update that KB article to clarify.

Highlighted

Re: SAM Exceeded Licenses

Jump to solution

Ooh, I didn't realise that cmazko​! Thanks for clarifying.

0 Kudos
Highlighted

Re: SAM Exceeded Licenses

Jump to solution

Hi evans8182

What you're looking for is the Maintenance Mode option:

Go to Settings>All Settings>SAM Settings and click on Manage Application Monitors. Choose the parent template name you're looking to 'disable', and in the assigned template copies in the list to the right, you need to disable by checking the boxes next to them on the left of each server, and then click Maintenance Mode from the list of options at the top and choose Unmanage Now,

That said, you may need to completely delete the child application copies from some servers to reduce the license consumption. I don't have access to my lab right now to confirm, but if you check the number of licensed components both before and after putting some into maintenance, you'll know.

If the licensed component count does not go down, you'll have to remove them.

View solution in original post

Highlighted
Level 11

Re: SAM Exceeded Licenses

Jump to solution

Thanks for that tip! I just added it to the SAM licensing FAQs article. I'll make sure it gets into the main SAM docs, too.