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Orion Agent is connected and Plugins are not getting installed on Linux Server

Hi,

I am trying to install an orion agent on Linux Server and I can see that the agent installation is successful, agent is connected but plugins are not getting installed with status "Installation pending". 

Please advise how can I resolve this.

Thanks,

Sagar

  • I had an issue with Linux agents being connected, but Plugins would install and just as quickly uninstall.

    I opened a support ticket, and they got back to me with the following:

      1.  Stop Orion Module Engine on the Orion machine (Main Poller)

      2.  Remove and backup all SharedPythonLibs apkg files from \Program Files (x86)\SolarWinds\Orion\AgentManagement\Plugins that have version older than 2019.4 (you can also remove older PythonPrerequisite than 3.7)

      3.  Start Orion Module engine again

    I can tell you that I had to perform this on my Additional Pollers as well, and the issue resolved itself with no intervention required by my Linux admins,

  • Had the same issue and  's solution worked.  Thanks!