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Oracle database monitoring

Hi All,

Can anyone help me with my query below

We have an interface that connects to our client database though VPN to fetch information for our application . We often lose connection to their db. The interface programs tries to reconnect for a stipulated iterations and if fails the interface program hangs. We are not sure of what caused the disconnection, whether it is network or DB unavailable.

Is there any tool that alerts us root cause of the disconnection?

Your valuable comments are most appreciated.

Thanks,

Sunil