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Level 7

Need help with Advanced Alerts and Windows services

 I'm setting up an Advanced Alert to notify me when certain Windows services are down. Here is my trigger:


Trigger Alert when any of the following apply
    Windows Service Status is equal to Down

 

It works fine for servers with a single monitored service. The problem is when I am monitoring more than one service per server. I recieve alerts for the first service monitored but not for the remaining services. Any ideas?

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3 Replies
Level 15

When I try to duplicate your alert trigger, I can't specify "Down" as a status result. Have you tried setting the condition as follows?


Trigger Alert when any of the following apply

Windows Service Status is not equal to Up


I also noticed that you've configured the alert to monitor APM-Monitor as opposed APM-Application. I assume this is because you only want to be triggered when specific components of the APM-Application is down?
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Level 15

Are you saying that if any other service beyond the first is down, you won't get the alert?
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yes 

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