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Level 11

Monitoring a Service in Windows or Linux at hang state

Hi, Guys..

Is there a way to monitor a Windows or Linux service at hang state in SAM?

Is there a template we can use for this?  Please advise.

Appreciate your response. Thank you.

Kind Regards,

Leny

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3 Replies
Level 12

Can you not just use the normal Service Monitor but within the alert look to use "is not status 'UP'" as this will report if it is in a stopping state.

For a specific Hang where it looks like its running, can you not check the process monitor and use that?

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Level 8

I don't know if there's a generic method one can use - if a service is running with normal resource consumption & reporting its status as healthy, then unless you perform an action that actually utilises it how are you to know?

A custom script monitor that performs an action utilising the service might be the way to go. If your service is a common one then there might already be something on thwack.

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Level 9

Nice question!

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