I am adding servers to SolarWinds SAM, but machine type is unknown.
I have completed the following prerequisites:
1. SNMP Installation
2. SNMP Community String Configuration
3. Port 161 is open
4. No firewall blocking
Please suggest the possible solution.
Usually this indicates the software doesn't understand how to translate the system object OID into a vendor/machine type combination. The only real option you have is to post to the Tell us your "Unknown" devices! thread and give them the system object OID, make, model, etc and SolarWinds should be able to work with you on it. It may be a release before they can have it updated in the software though.
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