I have created a new alert with a custom formatted email action that has various variables within the email body, formatting, custom subject etc... I would like to be able to use this same alert action when creating another new alert but when clicking on the "Add Action" button the only option for the Send Email creates an email with the default configurations. Is there a way to setup different email alert templates or copy the email trigger from one alert to another?
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Brian
One way to accomplish this is by action manager to bulk edit the alert email action after the alerts are created. You can do this using the following steps:
1. Go to Settings - Alerts & Reports and select Manage Alerts
2. Select the Action Manager tab
3. Then choose group by action type and select Send an Email/Page
4. From here you can select all the email actions that you want to re-use the same custom formatted email action.
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