Cloud Infrastructure Monitoring 1.1: Unable to Update AWSInstance, check fault information.

[jovazque]

Good Morning All,

I have a technical question here. About 3 weeks ago I added an AWS Account to CIM, at the time we where just trying it out and I easily added 10 instances. This week I went in to add about 20 more and am receiving this error here:

Has anyone else encountered this before? I am unable to add instances. Does anyone know where I can go find this "fault" information?

Thanks in advance.

[stevenwhunt]

I have not seen this error, but I will look review it with the team internally. Have you opened a support case yet?

[jovazque · Accepted solution]

We couldn't identify the issue, but creating new keys in Amazon and reapplying to to Orion worked and we haven't had a problem since. We think there was an issue with the old set of credential we were using.