Application Status Alerts

[vegiemite]

Hi all,

Just wondering if it possible to change the alerts that SAM provides when an application alert is active?

When nodes and groups alerts are active, the alerts provide all the necessary information to know what is actually affected.

However as soon as the application alerts are activated for being down or critical, there is little to no information of the affected node.

This is even made worse when the alert is transferred to Alert Central.

Here are some snapshots to show what the issues are:

SAM Summary:

SAM Alerts:

Alert Central Email:

Thanks for any assistance.

[HolyGuacamole · Accepted solution]

Have you tried using any of the Component* variables ?

[vegiemite]

Hi Holy, no I have not and not even aware of it.

Will investigate if further and see where it leads me.

Thanks for the suggestion.

[vegiemite]

Okay well now I am completely at lost with how SAM sends alerts to Alert Central

No matter what I have attempted to change in the "Variables" it seems to have no change to the alert being provided by Alert Central.

It seems that only the details in Alert Subject within Alert Sharing will be seen in Alert Central, but nothing else.

In fact I have deleted all variable in Trigger Actions and still am receiving my original issue.

So am still attempting to understand where Alert central is getting it's alert details from SAM.

In summary, if I can change the details of the Alert Central Object details to something that is useful to the end user ie: Node details, then I would be very happy.

Thanks for any assistance.

[vegiemite]

All good now.

Holy put me in the right direction and by using the Variables was able to adjust the Alert Subject.