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Server & Application Monitor (SAM)

Forum APM 1.0 error

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APM 1.0 error

geoffinva3 over 16 years ago

yesterday i completed installing the new APM 1.0 module.

Today I am attempting to apply templates to a few devices but I keep receiving the following error after to apply

the template to the device.

Message History
APM Web Site Error
Could not reach JobScheduler service after 3 retries
Expand
Additional Information

   at SolarWinds.APM.BusinessLayer.JobScheduler.GetPublicKey()
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.get_SchedulerPublicKey()
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.CreateProcessSNMPMonitor(Component component)
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.CreateScheduledJob(Component component)
   at SolarWinds.APM.BusinessLayer.APMBusinessLayerService.CreateAndScheduleApplication(Int32 templateId, Int32 nodeId)
   at SolarWinds.APM.BusinessLayer.APMBusinessLayerService.CreateApplications(List`1 applictionTemplateIds, List`1 nodeIds)

0 josh.clark over 16 years ago

Is the Solarwinds Orion Job Scheduler service running? If so, try restarting it.
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0 geoffinva3 over 16 years ago in reply to josh.clark

Hmmm I checked all the services and I don'w even see it listed
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0 josh.clark over 16 years ago in reply to geoffinva3

That's odd. You should see "SolarWinds Orion Job Scheduler" listed as a service. You might try rerunning the Config Wizard and make sure it is listed on the services to configure. If that still doesn't work, your best bet is to open a support ticket.
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0 geoffinva3 over 16 years ago in reply to josh.clark

Thanks I have had alot of trouble with APM it seems there are some install issues. I am reinstalling the job scheduler now. Appreciate your assistance.

Geoff Chambers
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0 geoffinva3 over 16 years ago

Thnaks for your help last week. We had to install .Net 3.0 which corrected the problem. I should have read the install readme
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