API Poller Management page not working

[solarwinds_user1]

Hi all

Since the 2020.2.1 HF1 and HF2 updates, I cannot use the API poller management page.  Existing pollers are still functional but the management page gives me an error of 'Test Failed'.  Next to to this I have another 'Test Failed' but this is a clickable link allowing me to select an apipoller.template file.

Has anyone experienced the same issue and were you able to fix?

Thank you

[KMSigma]

Are you talking about the page at '/apps/apipoller/management'?  Is there any chance you can capture a screenshot for us to look at?

[solarwinds_user1]

Hello, that is correct.

This is how the page currently looks

[KMSigma]

Where on this page (as referenced above) are you getting that message?

[solarwinds_user1]

It's at the top of the page, where New and Import are in your screenshot.

[KMSigma]

That's very odd.  Have you opened up a support case yet?  My gut check (completely without supported documentation) is that there's something missing in the web site files or in the database.  I'd open a support case, but if you feel like being brave (or foolhardy), you can always re-run the Configuration Wizard checking Database and Website.