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API Poller Management page not working

Hi all

Since the 2020.2.1 HF1 and HF2 updates, I cannot use the API poller management page.  Existing pollers are still functional but the management page gives me an error of 'Test Failed'.  Next to to this I have another 'Test Failed' but this is a clickable link allowing me to select an apipoller.template file.

Has anyone experienced the same issue and were you able to fix?

Thank you

5 Replies
Community Manager
Community Manager

Are you talking about the page at '/apps/apipoller/management'?  Is there any chance you can capture a screenshot for us to look at?

"Shoot for the stars to reach the moon"
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Hello, that is correct.

This is how the page currently looks

api pollers.PNG

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Where on this page (as referenced above) are you getting that message?

KMSigma_0-1609773332920.png

 

"Shoot for the stars to reach the moon"
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It's at the top of the page, where New and Import are in your screenshot.

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That's very odd.  Have you opened up a support case yet?  My gut check (completely without supported documentation) is that there's something missing in the web site files or in the database.  I'd open a support case, but if you feel like being brave (or foolhardy), you can always re-run the Configuration Wizard checking Database and Website.

"Shoot for the stars to reach the moon"
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