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Level 9

Failed additional poller install "failed to download"

This is for the error " we have failed to download file orionimprovment.msi from the main poller" I've been banging my head for hours now, and all the fixes for this error online did not help. In the end, this was the fix:

1. login to a successfully upgraded APE, or main server

2. copy the file in the error, over to c:\programdata\solarwinds\installers

3. stop the services

4. execute the file in question

5. restart services

6. run the solarwinds installer/hotfix again

There is a reason i usually put aside an entire weekend for upgrades, as this is become the norm. Simple patches/hot fixes with so much nonsense involved.

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