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Level 7

Credential Test Failed Windows 7

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I found What is my Community String for SolarWinds Real-Time Bandwith Monitor? and saw

"

j5norman,

In Windows 7 you can go into 'Computer Management', select 'Services' on the left pane, then double click 'SNMP Service' in the list on the right pane. Select the 'Security' tab and you will see a list of 'Accepted community name'. If you've never touched it before this list will be empty. Add a new string into the list. If the list is not empty then you can use any string from that list for your community string."

I did go into my 32 bit Windows and created a community name AD023 and put the same name in SolarWinds Real-Time Bandwidth Monitor. However, I get Credential Test Failed.

What is my next step?

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1 Solution
Level 12

Did you add the accepted community name on the Security tab? and did you specify the community name in the test?

View solution in original post

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16 Replies
Level 12

Joe,

Can you tell which option was choosen from the two listed ?

Accept SNMP packets from any host or Accept SNMP packets from these hosts
You should find this option when enabling SNMP Service on your machine.

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Level 7

The setting was “Accept SNMP packets from these hosts localhost”

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Level 12

You'll need to add the monitoring server IP to the list or switch to "allow any."

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Level 7

I did make the change to “Accept SNMP packets from any host”

I also tried starting the SNMP Trap Service.

No progress.

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Level 12

Did you add the accepted community name on the Security tab? and did you specify the community name in the test?

View solution in original post

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Level 7

Yes, that was also necessary to add the community name in the Security tab. As far as community name in the test, I do have the community name in Solarwinds Real-time Bandwidth Monitor if that is what you meant.

I added the community name I put into Windows 7 SNMP trap tab into the Security Accepted Community names under community. I select Rights to be Read Write.

Thanks. I am seeing activity now.

Was the right selection correct? Was SNMP Trap service need to be running?

The next problem is how do I fix the “Counter refresh time is slower than the polling interval”?

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Level 12

Increase the counter refresh or poll less often. I believe both rates are adjustable.

Level 7

In the SolarWinds Real-Time Bandwidth Monitor, I did find in Settings Polling interval (ms). It was 5000 and I lower that to 500 which was the lowest allowed. The problem did not clear. Where is the counter refresh?

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Level 12

You went the wrong direction. Polling interval needs to go up. 5000 ms is 5 seconds. 500 ms is half a second.

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Level 7

How much? I tried going from 500 ms to 10000 ms. That was not go enough.

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Level 12

I don't use the RTBM. but I know the polling interval in NPM is 120 seconds which would be 120,000.

Level 7

That value does work in RTBM. With that I will end this thread.

Thanks for the help.

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Level 12

Don't forget to mark as Answered. Glad we could get it running.

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Level 7

Sorry, I do not see where to mark as answered.

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Level 12

This thread may be helpful. Re: How do you mark a reply as "answer" to thwack questions migrated from Old Thwack?

I'm going to point you to DanielleH as well.

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Level 7

This time when I logged in I could see where I could select a correct answer.

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