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Orion NPM 10.1…you asked, we listened!

Level 18

Before I dig into this post, I want to give a big shout out to all the customers who’ve participated in the NPM 10.1 Beta and RC programs.  In short, you guys rock!  Thank you!!! Your feedback has been invaluable and has greatly contributed to the quality of this feature-packed release.   We’re wrapping up the RC now, so it will be generally available very soon.

So that said, to the meat of this post.   While it’s impossible to get every feature every customer wants in every release, we believe NPM 10.1 is huge step forward in addressing many of your outstanding requests.   

Here are 5 key examples:

1. Complete Active Directory (AD) Authentication Support

You asked:

We listened:

  • With NPM 10.1, you can now authenticate to the Orion Web Console using native AD Users and Groups.  Prior to 10.1, NPM only supported authentication via an Orion account or Windows pass-through.  Yes, it’s been a long time coming, but we wanted to make we got it right.   After all, if we didn’t offer AD Group support, what’s the point, right?
  • Now, you can add an AD Group to Orion and then easily control Orion web access by add/removing group members through AD Users and Computers.  No more “can you give Orion access to Bob and Sue” requests in your inbox.  If/when users leave your organization, their Orion access is disabled with their Windows account.   See this this post for more details.

2. Dynamic Service Groups and Dependencies

You asked:

We listened:

  • With the introduction of Dynamic Service Groups in NPM 10.1, you can group multiple Orion objects (e.g., nodes, interfaces, applications, etc.) into a container that can be used to visualize status.   For example, you can create a “WAN Links” Group, add several interfaces, and then set Group rollup status mode to “best” to account for link redundancy.  See this post for a detailed walk-through with screen shots.
  • Once you’ve grouped your objects, you can configure a dependency for the group to suppress alerts based on a particular interface, node, or group being down.  The best part is you don’t need to change any of your existing alert configurations!  See this post for more details.

3. Multiple Interfaces or UnDPs on a single chart

You asked a lot! 😉

We listened:

  • With NPM 10.1, you can now graph multiple interfaces or UnDPs on a single chart as well as graph the sum
  • More importantly for some, you can also place the new resource on a summary view and graph multiple interfaces from different nodes on the same chart.

4. PDF Views and Reports

You asked:

We listened:

  • With NPM 10.1, you can now schedule the export of any page or report in Orion as a PDF.  This eliminates the problems with sending HTML pages and the images getting gobbled by your email servers.   You’ll also notice an Export to PDF button in the upper right hand corner of NPM 10.1 web pages.  Click it and you can create ad hoc PDF exports of whatever you see on your screen.
  • See this post for details on how to leverage PDF exports along with several other new in 10.1 features to get charts in your reports.

5. Mobile Device and Alert Management Enhancements

You asked:

We listened:

  • With NPM 10.1, you can access a dedicated Orion alert view for mobile web browsers that allows you to view and acknowledge alerts from your mobile device.
  • What about email?  You can also receive an email notification and acknowledge alerts by clicking a link from your PC or mobile device.
  • What if you need to remotely disable an alert?  With NPM 10.1, you can view, enable, disable, and delete alerts directly from the website.
  • Finally, as an added bonus, just like in Report Writer, you can use custom SQL to create advanced alerts you cannot create through the built-in trigger creation interface

Please note that we’re using your thwack posts as examples because they’re publicly available for us to point to, but they’re not the sole determiner of release content prioritization.  We know you can’t access our minds or our internal feature tracking systems, but if you could, you’d see we also take into account all the great feedback you’ve given us in 1:1 interviews, feature requests submissions, beta posts, through our support organization, etc. to help us decide what goes into each release.

So, regardless of which method you prefer to provide us your feedback, please keep it coming!  We’re absolutely listening.

About the Author
Standing side by side with teammates, jumping up and down, waiting to exit the tunnel as tens of thousands of fans rise to their feet and erupt with the thunderous roar of clapping in unison...this was one of my fondest memories from my time at the University of Texas. Unfortunately, I was just one of the clapping fans. At five foot eight and a buck fifty, it's probably better that way. I will spare you the long job history... Before I went to the dark side (of product marketing):  IBM RS6000 division  IBM Global Services Transitioning (the force was strong):  Tivoli Systems (assimilation into IBM) May as well have been Darth Vader: PentaSafe (startup acquired) -> NetIQ Identity Mgmt Division in Sun Microsystems SolarWinds - 2nd PM UnboundID SolarWinds (Yes, I couldn't stay away, so I'm back!) So, I've now been at SolarWinds for a long time (especially if you don't count my brief sabbatical) - long enough to have been involved in PM'ing virtually every Orion platform-based product in the portfolio. More than you ever wanted to know about me... I could eat sushi every day. I prefer Cabernets and Merlots over Pinots, despite the guidance from Sideways fanatics. I've intentionally avoided playing WoW for fear I would never stop. I disagree vehemently with my wife that watching college football all day Saturday and then NFL all day on Sunday is excessive.