New and Improved SAM Application Templates for Oracle RAC, Citrix XenServer, and Microsoft Office 365
The team continues to hammer away on enhanced and new application template content for Server & Application Monitor. The list below adds to what has been discussed in recent earlier posts, which you can find here, here, and here.
In this update, we will walk through the latest updates, including:
- Verson 2 of Office 365 monitoring – We’ve reorganized the templates a bit, but more importantly, fixed an issue some customers were experiencing where components would randomly go into unknown status
- Citrix XenServer – Net-new template support
- Citrix PVS Accelerator for XenServer – Net-new template support
- Oracle RAC (Real Application Clusters) – Net-new template support
As always, please let us know if you have any comments about these templates or requests to add to our list for new template creation.
The info provided in this post is relatively high-level. Click on the links to see the complete detail for each new or updated template.
With that, let’s jump right in!
Office 365 Exchange Enhancements:
- Office 365 Exchange Mailboxes v2 – https://thwack.solarwinds.com/docs/DOC-203746
- Office 365 Exchange Mobile Device Statistics v2 – https://thwack.solarwinds.com/docs/DOC-203767
- Office 365 Exchange Online v2 – https://thwack.solarwinds.com/docs/DOC-203768
- Office 365 Group Statistics v2 – https://thwack.solarwinds.com/docs/DOC-203769
- Office 365 License Statistics v2 – https://thwack.solarwinds.com/docs/DOC-203770
- Office 365 Security Statistics v2 – https://thwack.solarwinds.com/docs/DOC-203771
- Office 365 User Statistics v2 – https://thwack.solarwinds.com/docs/DOC-203772
As mentioned above, besides reorganizing the templates a bit, the main update here is the fix to the issue some folks had reported where components would randomly go unknown. The issue was due to the fact that Microsoft has a “Global Throttling Policy,” which limits simultaneous connections from one client for O365 and maximum three simultaneous connections are allowed.
To overcome this concurrency issue, we have implemented a locking mechanism and restricted three scripts establishing a connection with Office 365.
Oracle RAC:
Next up, following on from the previous Oracle template updates, we are also releasing a new template for Oracle RAC, which you can download and read more about at https://thwack.solarwinds.com/docs/DOC-203744.
The list of metrics available for monitoring include:
- Average MTS response time
- Average MTS wait time
- Sort ratio
- MTS UGA memory
- Database file I/O reads
- User locks
- Locked users
- Global cache service utilization
- Global cache block lost
- Global cache average block receive time
- Long queries elapsed time
- Redo logs contentions
- Active users
- Buffer cache hit ratio
- Dictionary cache hit ratio
- Average enqueue timeouts
- Global cache block access latency
- Nodes down
- Long queries count
- Database file I/O write operation
- Global cache corrupt blocks
The thing to keep in mind about this template is, just like our other Oracle templates, it requires some prerequisites be set up on the Orion Server and/or Poller for it to work.
Citrix XenServer:
The third template we are releasing is for XenServer, which you can download and read more about here – https://thwack.solarwinds.com/docs/DOC-203745.
Monitors the host as well as the guest VMs running on that host, including the following metrics:
- Host - Free Memory
- Host - Average CPU
- Host - Control Domain Load
- Host - Reclaimed Memory
- Host - Potential Reclaimed Memory
- Host - Total Memory
- Host - Total NIC Receive
- Host - Total NIC Send
- Host - Agent Memory Allocation
- Host - Agent Memory Usage
- Host - Agent Memory Free
- Host - Agent Memory Live
- Host - Physical Interface Receive
- Host - Physical Interface Sent
- Host - Physical Interface Receive Error
- Host - Physical Interface Send Error
- Host - Storage Repository Cache Size
- Host - Storage Repository Cache Hits
- Host - Storage Repository Cache Misses
- Host - Storage Repository Inflight Requests
- Host - Storage Repository Read Throughput
- Host - Storage Repository Write Throughput
- Host - Storage Repository Total Throughput
- Host - Storage Repository Write IOPS
- Host - Storage Repository Read IOPS
- Host - Storage Repository Total IOPS
- Host - Storage Repository I/O Wait
- Host - Storage Repository Read Latency
- Host - Storage Repository Write Latency
- Host - Storage Repository Total Latency
- Host - CPU C State
- Host - CPU P State
- Host - CPU Utilization
- Host - HA Statefile Latency
- Host - Tapdisks_in_low_memory_mode
- Host - Storage Repository Write
- Host - Storage Repository Read
- Host - Xapi Open FDS
- Host - Pool Task Count
- Host - Pool Session Count
- VM - CPU Utilization
- VM - Total Memory
- VM - Memory Target
- VM - Free Memory
- VM - vCPUs Full Run
- VM - vCPUs Full Contention
- VM - vCPUs Concurrency Hazard
- VM - vCPUs Idle
- VM - vCPUs Partial Run
- VM - vCPUs Partial Contention
- VM - Disk Write
- VM - Disk Read
- VM - Disk Write Latency
- VM - Disk Read Latency
- VM - Disk Read IOPs
- VM - Disk Write IOPs
- VM - Disk Total IOPs
- VM - Disk IO Wait
- VM - Disk Inflight Requests
- VM - Disk IO Throughput Total
- VM - Disk IO Throughput Write
- VM - Disk IO Throughput Read
- VM - VIF Receive
- VM - VIF Send
- VM - VIF Receive Errors
- VM - VIF Send Errors
Citrix PVS Accelerator for XenServer
Last but not least, we added a net-new template for Citrix PVS Accelerator for XenServer, which you can read more about and download here - https://thwack.solarwinds.com/docs/DOC-203773
Includes the following metrics available for collection:
- PVS - Accelerator Eviction Rate
- PVS - Accelerator Hit Rate
- PVS - Accelerator Miss Rate
- PVS - Accelerator Traffic Clients Sent
- PVS - Accelerator Traffic Servers Sent
- PVS - Accelerator Read Rate
- PVS - Accelerator Saved Network Traffic
- PVS - Accelerator Space Utilization
That’s it for this round of content updates! We have more in process and will post to let you all know as soon as they are ready. As always, you can suggest new templates or features for SAM by creating a Feature Request.
